How this consultancy operates — in plain language.

British Energy Compliance is an independent UK utility-compliance and procurement consultancy brand and data publisher, launched in April 2026. Audits, casework, procurement and Ombudsman submissions are delivered by UK consultants and, where a dispute needs it, solicitors we retain per engagement. We do not publish client counts, money-recovered totals or satisfaction scores, because we cannot show you the underlying ledger — so we do not ask you to take them on trust.

The figures we do show (price-cap regions, appliances costed, supplier look-ups, commission disclosure) are counts of what is published on this site; every one of them can be checked by clicking through. A brand-new domain making large numerical claims is exactly the kind of thing readers should question, and we agree.

The consultant assigned to your engagement — and where applicable, the solicitor on retainer — is named in writing before any audit, complaint or contract is filed. You retain the right to refuse a particular consultant and request a different one at any point.

These are the figures shown on the homepage. Each is a count of what this site publishes, or a policy we apply to every engagement — not a claim about money recovered or customers served.

• 14 — Ofgem price-cap regions with unit rates and standing charges for October to December 2026.
• 83 — household appliances costed at the current price cap, with the source for every figure.
• 146 — supplier and network look-ups by postcode area, electricity distributor and gas network.
• 100% — of quotes we arrange show our commission in pounds and p/kWh before you sign.

Price-cap figures come from Ofgem's published regional tables for the current cap period; appliance running costs are computed from those unit rates and the wattages cited on each appliance page; supplier and network look-ups are built from the published distribution-network and gas-network area lists. Where a figure on a page cannot be sourced, the page says so rather than estimating.

This is a deliberately precise list. We list only what is true and verifiable.

• Operates aligned with Ofgem TPI Code principles. When the Ofgem TPI registration framework opens to formal application (statutorily expected in 2027), we will register and publish the registration number on this page.
• Whole-of-market procurement. We hold trading agreements with every major UK licensed energy supplier and every Ofwat-licensed water retailer. We are not a re-seller, white-label or supplier subsidiary.
• Commission disclosed in writing. Where we earn a fee from a supplier on a contract we arrange, the exact amount in pence-per-kWh and total annual £ is shown on the quote you sign — before signing — in line with Ofgem TPI guidance.
• UK GDPR-aligned data handling. We process personal data only as needed to deliver the audit, casework or procurement you instruct, and we do not sell, share or onward-license enquiry data to third-party marketing networks.

We do not claim ICO certification, FCA authorisation, ISO accreditation, or HMRC certified-software status. We are not regulated by the FCA because nothing we sell is a regulated financial product. We will not fabricate accreditations to look more credible — that is the basic trust contract of an independent consultancy.

If you are unhappy with a quote, an audit finding, a piece of correspondence we sent on your behalf, or any aspect of an engagement, the route is:

1. Email compliance@britishenergycompliance.co.uk with the case reference and a summary. We acknowledge inside one working day and respond inside five.
2. If the response is unsatisfactory, request a deadlock letter. The next step depends on the underlying issue:
• Energy supply disputes: Energy Ombudsman (free, binding on the supplier).
• Water supply disputes: Consumer Council for Water (CCW), then Water Redress Scheme (WATRS).
• Conduct of the consultant or the brand itself: raise with us in writing first; if unresolved, complaints about TPI conduct can in principle be referred to Ofgem under the standards-of-conduct framework.

Detailed step-by-step procedure is on our complaints page.